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Privacy Policy

Effective Date: July 20th, 2024

Maply ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Zoho CRM extension, Maply, in compliance with the General Data Protection Regulation (GDPR). By using Maply, you consent to the data practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use Maply.

 

1. Information We Collect

a. Personal Information

We do not collect any personal information directly. All user interactions and data exchanges are conducted within the Zoho CRM environment.

b. Data Collected Automatically

Maply collects certain information automatically, including:

    • Territory shapes (boundaries)
    • Route directions
    • User settings

2. Use of Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services.
  • Improve, personalize, and expand our services.
  • Develop new products, services, features, and functionality.

3. Data Exchange and Storage

Maply does not store Zoho CRM data. All CRM records are cached locally on the client side, and data exchanges occur exclusively on the client side.

4. Sharing of Your Information

We do not share your information with third parties except as necessary to:

  • Comply with applicable laws, regulations, or legal processes.
  • Protect the rights, property, or safety of Maply, our users, or others.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your information. While we have taken reasonable steps to secure the information we collect, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

7. Retention of Your Information

We retain your information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or internal policy requirements. When your information is no longer needed, we will securely delete or anonymize it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of Maply after such changes constitutes your acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: help@maply.co
Address: Carrera de San Jerónimo, 15, Madrid, 28014, Spain

 

By using Maply, you acknowledge that you have read and understood this Privacy Policy and agree to our use of your information as described herein. If you do not agree with any part of this Privacy Policy, please do not use Maply.